Generation X vs. Generation Z

Communication has changed and evolved over the years, and the differences between the generations are very apparent. Generation X (Gen X) and Generation Z (Gen Z) are among the ones that very apparently display that kind of change. Gen X are born roughly between 1965 and 1980 and Gen Z are born between the late 1990s and early 2010s. The style of communication each prefers depends on the times they grew up in and the widespread form of interaction between people.

Gen X typically leans towards traditional ways of communicating. They are comfortable with face-to-face conversations, phone calls, and emails. Their style is more formal and professional, polished and respectful. They use complete sentences and proper grammar, avoiding abbreviations or slang. They write with polite expressions and a business-like tone, such as “I appreciate your time and assistance with this matter”, or “ I am looking forward to your feedback and recommendations.” They might discuss plans with an agenda, saying things like: “Let’s review the main points in our next meeting”, or “Let’s confirm the next steps and create an itinerary for our trip.” Gen X are patient and take time to think before they respond. They value privacy and don’t always share their personal lives online, but rather keep it to close friends and family.

Gen Z, on the other hand, has grown up surrounded by technology. For them, communication happens instantly, through texts, DMs, memes, and emojis. Platforms like Instagram, Snapchat, TikTok, and X (Twitter) are their preferred way of communicating. They are more visual and would rather send a GIF, short video, or picture instead of long messages. They might send a quick “lol” or “ily” instead of writing a full sentence. Their language of expression is filled with slang expressions that are confusing to older generations, such as “rizz”, “lit”, “sus”, “cap”, and “slay”. Their messages are often quick, playful, and humorous rather than well-thought-out. To express gratitude, they may casually say, “Thanks for your help” and to express regret, “Sorry about that.” A team member may start a group chat to discuss a topic on the meeting agenda, or even send a meme to lighten the mood. Gen Z are also not afraid to share their lives and thoughts publicly, especially online. Gen Z also seems to be the generation that enjoys open discussions, appreciates collaboration, and values diversity more than ever.

These differences can sometimes cause misunderstandings, but they also show how each generation is a reflection of their own times, and how technology and culture shape each generation in how they interact with people and the world around them. We should always strive to close the gaps and build connections between the generations for the common good.